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Genesis
INTERVIEW WITH THE DIRECTOR OF A
travel agency
At the moment, tourism available to residents of Russia is changing dramatically. There are not many available travel destinations, however, it is now that destinations that have not caused much excitement before have become popular. In such conditions, it has become much more difficult for travel agencies to work, but Gennady Yagupov, director of the travel agency, on the contrary, believes that modern realities are a time of great opportunities and, with the right approach, it is now possible to even increase the number of clients.
The travel business has changed over the past few months, how has your agency experienced these changes?
It would be great if the drastic changes really were a sign of the last few months, in fact, there has been a crisis in tourism for the past two years. And we have long been accustomed to all kinds of restrictions, both territorial and legal. Naturally, at the very beginning, restrictive measures became a real blow, but you can adapt to any conditions.
Are your clients satisfied with the number of available destinations and offers in general?
First of all, you need to understand that no matter what our or any other travel agency can offer now, people will not stop traveling. And from what is available at the moment, you can also get the most out of it. In fact, there is a choice, and the most important thing is that the most sought-after destinations have remained open. It's not as bad as you might imagine.
If there is still a choice, then where can I go?
The answer to this question depends on the conditions that are acceptable to you. If you are interested in direct flights, then you can go to Turkey, Egypt, the United Arab Emirates, Sri Lanka, the Seychelles, the CIS countries and some other countries. It is important to note that the same list is available for visa-free visits. And if such difficulties as visa processing, possible quarantine and transfer, perhaps even several, do not stop you, then you can fly anywhere.
Have people started traveling less?
This did not happen and most likely will not happen, at least in the current realities. People work hard and deserve to rest wherever they want. Therefore, there is no shortage of work in our agency and certainly is not expected. For every person, the opportunity to leave their usual place of residence for a short time is a huge outlet that no one can refuse.
Why choose you?
Obviously, there are many travel agencies and each one is ready to offer its clients something special. But we also do not stand aside and constantly come up with some pleasant surprises for our clients. We always have discount offers, various promotions are held, but, of course, this is far from the secret of success. It is very important for each of our clients to feel support and care, even being far from home. Constant feedback, especially when the payment is made and the tour has already started, is very important. Most of our clients are regular, moreover, our agency is set up specifically to attract regular customers, so the quality of service remains at the same level even when the deal is concluded.
Gennady Yagupov tried to answer the most important questions for tourists from Russia as honestly and in detail as possible. Gennady Yagupov has been running a large travel agency for many years and knows how to maintain the attention and respect of his clients and attract new travelers at any time. Many years of experience always help to stay in trends and come up with new interesting routes.